FAQ

Welcome to the "What Do Dogs Think" FAQ page. Here, we've compiled answers to some of the most common questions about our products and services. If you can't find the information you're looking for, feel free to reach out to our customer support team for further assistance.

  1. How do I place an order for What Do Dogs Think products?

Placing an order is easy! Simply follow these steps:

  • Choose the product or products that you'd like to purchase.
  • Add the items to your cart and proceed to checkout.
  • Provide your shipping and payment information to complete the order.
  1. Can I see a preview of my customized product before I order it?

Yes, you can! Every product page includes multiple viewing angles giving you a great preview.

  1. How long does it take to receive my customized order?

The production and shipping times may vary depending on the product and your location. Typically, you can expect your order to be delivered within 2-3 weeks, sometimes even sooner.

  1. What payment methods do you accept?

We accept a variety of payment methods, including credit cards (Visa, Mastercard, American Express), PayPal, G Pay, Venmo, and other secure online payment options. Rest assured that your payment information is kept safe and confidential.

  1. Do you offer international shipping?

Yes, we offer international shipping! We're delighted to serve dog lovers worldwide. However, shipping fees and delivery times may vary based on your location. Please review our shipping information during checkout for details.

  1. Can I return or exchange my customized product if I'm not satisfied?

We want you to be completely satisfied with your purchase. If your product arrives damaged or with a quality issue, please contact our customer support team within 30 days of receiving your order, and we'll assist you with returns or exchanges.

  1. How do I care for and clean my customized products?

Each product may have specific care instructions, which can be found on the product page. In general, most of our items are machine washable, but we recommend following the care guidelines provided to ensure the longevity of your customized product.

  1. Can I cancel or make changes to my order after it's been placed?

We understand that circumstances may change. If you need to make changes or cancel your order, please contact our customer support team as soon as possible. We'll do our best to accommodate your request, but please note that changes or cancellations may not be possible if the production process has already begun.

  1. How can I contact your customer support team?

You can reach our friendly customer support team by emailing support@whatdodogsthink.com or by using the contact form on our website. We're here to assist you with any questions or concerns you may have.

We hope these FAQs have been helpful! If you have any further inquiries or need assistance with anything else, please don't hesitate to get in touch with us. Thank you for choosing "What Do Dogs Think."